Payout terms
Your payout is issued automatically at the beginning of each month, between the 5th and the 10th, via bank transfer. This payout always covers the activity of the previous month.
Example: For all user visits that took place during the month of January, you will receive your payout at the beginning of February.
Prior credit note
Your credit note will be available a few days before your bank transfer. This document allows you to know in advance the exact amount that will be deposited into your account.
What to do if you haven't received your transfer?
If you notice that your transfer has not arrived in your account within the usual time frame:
Log in to your Business Suite and check your credit note to confirm the amount due.
If the transfer is still not visible in your bank account after the 10th of the month, please write to us specifying the period concerned. Our team will analyze the situation as quickly as possible.
Need help?
My Business Suite: https://www.egym.com/mvc/login
📧 France: partenaires-fr@egym-wellpass.com
📧 Belgium: partenaires-be@egym-wellpass.com